What Multi-Tenant Intune Management Really Requires

When Microsoft announced a new category of solutions called Intune companions, it validated what MSPs have known for years: managing Microsoft Intune across multiple tenants is one of the toughest challenges in modern endpoint management.

The message is clear. Intune has become central to endpoint security, compliance, and employee productivity. And as MSPs grow to dozens or even hundreds of tenants, the old ways of working, manual configuration, spreadsheets, and one-off policy tweaks, simply don’t scale.

Microsoft is shining a spotlight on the problem, and new Intune companion tools bring helpful capabilities to the table. But multi-tenant management requires more than visibility, dashboards, and drift correction. If MSPs want to thrive, they need automation at scale, built with security and compliance at the core. That’s where Devicie comes in.

The Core Challenges MSPs Face

Talk to any MSP running multiple Intune environments and you’ll hear the same issues come up again and again:

• Policy drift: Security and compliance settings slowly diverge, creating risk.

• Operational overhead: Configuring Intune for a new tenant can take 30–60 hours, and updates compound the workload.

• Compliance pressure: Auditors, regulators, and customers expect zero-trust policies, not best-effort workarounds.

• Tenant growth: Each new customer multiplies the complexity of management.

• Reporting gaps: Many MSPs doubt the fidelity of Intune’s endpoint reporting, making it hard to prove compliance with confidence.

• Resource constraints: Highly skilled Intune specialists are scarce, creating key-person risk and limiting scale.

• Rising costs: Manual management drives higher service delivery costs, compressing margins.

These are not small obstacles. They are business-defining challenges that determine whether an MSP can grow profitably while maintaining customer trust.

What Intune Companions Offer

Microsoft’s Intune companion category highlights tools that make Intune easier to manage across tenants, such as:

• Dashboards that improve visibility across customers.

• Tools for cross-tenant policy drift correction.

• Automation for onboarding and policy standardization.

These are valuable steps forward. But by design, they stop at the surface. They show what is happening, but they do not transform how Intune is secured, automated, and scaled.

Why Devicie Is the Intune Companion That Goes Deeper

At Devicie, we believe multi-tenant Intune management requires more than a dashboard. It requires depth of automation, security-first design, and a business model that helps MSPs scale profitably.

Automation at Depth

Devicie automates the entire Intune lifecycle: setup, updates, monitoring, and remediation. What takes 30–60 hours manually happens in minutes with Devicie.

Security-First by Design

Zero trust, least privilege, and compliance frameworks are embedded into every tenant from day one. Instead of relying on after-the-fact drift correction, Devicie enforces secure, compliant configurations proactively.

MDR for Intune

Think of Devicie as MDR for Intune. We continuously detect and remediate misconfigurations, compliance gaps, and potential threats, giving MSPs a living, breathing layer of protection across all tenants.

Unified Visibility and Control

Beyond dashboards, Devicie provides consistent, automated configurations across every tenant, ensuring standardization and eliminating duplicative manual effort.

Profitability at Scale

By reducing manual workloads, Devicie enables MSPs to scale without multiplying headcount. It also creates new revenue opportunities, including Microsoft 365 E5 and Copilot upsells that grow customer value while improving margins.

Built for the Future

While others are focused on visibility, Devicie is already pioneering agentic AI to recommend and automate context-aware actions across environments. That is the future of scalable, intelligent Intune management.

How Devicie Delivers Where Others Stop

Most Intune companions provide visibility and surface-level automation. Devicie goes further, delivering depth across four critical areas of Intune management.

Application Management

Applications are often the weak spot in tenant environments: sprawling, inconsistent, and hard to secure. Devicie automates application deployment, patching, and lifecycle management across every tenant. MSPs can finally deliver consistent, secure apps without the manual overhead or risk of shadow IT.

Tenant Configurations

Every tenant needs a strong baseline. Devicie automates the build and ongoing maintenance of Intune configurations, embedding zero trust, least privilege, and compliance standards from the start. That means no 30–60 hour tenant builds and no relying on drift correction after the fact.

Modern Work Vitals

Endpoints are the heartbeat of productivity. Devicie automates the essentials, from patching and compliance checks to policy alignment, giving MSPs and their customers clear visibility into how their modern workplace is protected and performing.

Expertise Built In

Intune specialists are scarce, expensive, and stretched thin. With Devicie, that expertise is built into the platform. Best practices, compliance frameworks, and automation intelligence come pre-embedded, so MSPs don’t need to reinvent the wheel or rely on a handful of specialists. In short, Devicie is informed and opinionated about how Intune should be done, delivering clarity and consistency at scale without the overhead.

Why This Matters Now

Microsoft’s creation of the Intune companion category validates the market need. But MSPs who want to get ahead must go further.

• Customers expect speed, compliance, and zero-trust security.

• Regulators are raising the bar.

• The global IT talent shortage is projected to exceed 3.5 million professionals by 2025, leaving manual management models unsustainable.

Multi-tenant Intune management is not just about seeing what is happening. It is about building automation, security, and compliance into the foundation, so growth does not introduce risk and every tenant is protected from day one.

That is the promise Devicie delivers today.

Final Thoughts

The MSP market is shifting quickly. Intune has become the centerpiece of the modern endpoint ecosystem, and multi-tenant management is the challenge of the moment.

The real winners will be MSPs who move beyond dashboards and embrace automation and security at scale.

👉 Want to see what true multi-tenant Intune management looks like?
Talk to Devicie: the Intune companion built for scale, security, and growth.

Frequently Asked Questions

What is an Intune companion?

An Intune companion is a solution designed to make Microsoft Intune easier to manage across multiple tenants. These tools typically add visibility, drift correction, and onboarding automation to help MSPs scale.

Why do MSPs struggle with Intune multi-tenant management?

MSPs face challenges like policy drift, manual workloads, inconsistent reporting, and compliance demands. Scaling across dozens or hundreds of tenants without automation quickly becomes unsustainable.

How does Devicie go beyond other Intune companions?

While most Intune companions focus on dashboards and surface-level automation, Devicie automates the entire Intune lifecycle, embeds zero-trust security by default, and continuously remediates misconfigurations and compliance gaps.

What business outcomes can MSPs expect with Devicie?

MSPs using Devicie can reduce manual effort, scale without adding headcount, deliver more consistent compliance, and create new revenue opportunities such as Microsoft 365 E5 and Copilot licensing growth.

Why is automation so critical now?

With a global shortage of IT and cybersecurity professionals and increasing compliance demands, MSPs cannot rely on manual processes. Automation ensures secure, compliant, and scalable Intune management that meets customer and regulatory expectations.