Legal Hub

Here you'll find all the legal information for our products, services and websites.

SaaS Agreement General terms and conditions 

This agreement sets out how we’ll work together.   

Read our general terms and conditions  


Here’s what’s required to use Devicie. 

Read our dependencies

Service Levels

Here's how we categorise ticket priority.

Read our service level agreement schedule


Here we outline what we’ll provide. 

Read our deliverables


This is our agreement with you – our commitment as a service provider and your obligations as a customer.

Read our end user licence agreement

End client agreement

This agreement is valid if you engage with Devicie through one of our partners, distributors or resellers.

Read our end client agreement

Privacy Policy

Learn how Devicie treats personal data across the websites we operate and the services we provide.

Read our privacy policy

Information Security Operations Statement

Devicie is SOC2 and SOC3 compliant. Learn more about our operational security requirements and processes. 

Read our information security operation statement.