So, if you entrust us with your name, telephone number, or anything else that relates to your personal identity, you can rest assured we will diligently protect it. However, we also want you to be aware that no security measures are 100% effective, and despite our very best efforts, there is always a risk that your information could end up in the wrong hands. Should that happen, and as soon as we become aware it has happened, we will immediately let you know and do what we reasonably can to protect you from any harm that could arise.
1. We respect your privacy
Devicie respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.
2. Collection of personal information
Devicie will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
4. Use of your personal information
Devicie may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. Devicie may contact you by a variety of measures including, but not limited to telephone, email, sms or mail. Should you at any time want us to stop contacting you or to delete any and all personal information we hold on you, you can tell us by e-mail to [email protected] We will take all reasonable measures to comply and it may take us a few business days.
5. Disclosure of your personal information
6. Security of your personal information
7. Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected] We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. 8. Complaints about privacy If you have any complaints about our privacy practices, please feel free to send in details of your complaints to PO Box A2572, Sydney South, New South Wales, 1235. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10. When you visit our website
11. Devicie UK and EU Privacy Representatives
Devicie has appointed the following to act as our UK and EU Representatives regarding Privacy.
- UK Representative – GRCI Law Limited
- EU Representative – IT Governance Europe Limited
If you wish to exercise your rights under the UK General Data Protection Regulation (GDPR) or have any queries in relation to your rights or privacy matters generally please email our Representative at [email protected].
Similarly, if you wish to exercise your rights under the EU General Data Protection Regulation (EU GDPR), or have any queries in relation to your rights or general privacy matters, please email our Representative at [email protected]