Privacy Policy

At Devicie we are passionate about helping organisations to protect people’s private information, whether it be data about their employees, suppliers, partner companies, customers or third parties. And we’re equally passionate about applying those principles to our own business. While the long privacy Policy below has to include clauses that protect us if something goes wrong – despite all our efforts – we can assure you we will do everything we can, within the limits of our expertise and what anyone could reasonably expect of us, to protect your data.

So, if you entrust us with your name, telephone number, or anything else that relates to your personal identity, you can rest assured we will diligently protect it. However, we also want you to be aware that no security measures are 100% effective, and despite our very best efforts, there is always a risk that your information could end up in the wrong hands. Should that happen, and as soon as we become aware it has happened, we will immediately let you know and do what we reasonably can to protect you from any harm that could arise.

1. We respect your privacy

Devicie respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.

2. Collection of personal information

Devicie will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personal information

Devicie collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

Devicie may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. Devicie may contact you by a variety of measures including, but not limited to telephone, email, sms or mail. Should you at any time want us to stop contacting you or to delete any and all personal information we hold on you, you can tell us by e-mail to [email protected] We will take all reasonable measures to comply and it may take us a few business days.

5. Disclosure of your personal information

Unless you ask us not to, we may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors but only insofar as reasonably necessary to provide you with marketing information or to provide you with services you have authorised. Personal information is only supplied to a third party when it is necessary for the delivery of our services. Where reasonably practical, we will request your permission beforehand. We will also request that the third party follow this Policy regarding handling your personal information. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Devicie,, its customers or third parties. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. Security of your personal information

Devicie is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected] We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. 8. Complaints about privacy If you have any complaints about our privacy practices, please feel free to send in details of your complaints to PO Box A2572, Sydney South, New South Wales, 1235. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9. Changes to Privacy Policy

We may need to update this Privacy Policy in the future, for instance to reflect changes in Australian law or our contact data. When we make any significant change, we will place a message on our home page stating that a change has been made to our Privacy Policy. We will also state at the top of this Policy what changes have been made and leave that statement of change there for at least 3 (three) months.

10. When you visit our website

When you come to our website ( we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service. Cookies We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

11. Devicie UK and EU Privacy Representatives

Devicie has appointed the following to act as our UK and EU Representatives regarding Privacy.

  • UK Representative – GRCI Law Limited
  • EU Representative – IT Governance Europe Limited

If you wish to exercise your rights under the UK General Data Protection Regulation (GDPR) or have any queries in relation to your rights or privacy matters generally please email our Representative at [email protected].

Similarly, if you wish to exercise your rights under the EU General Data Protection Regulation (EU GDPR), or have any queries in relation to your rights or general privacy matters, please email our Representative at [email protected]